Terms of service

Terms of Service

Welcome to Strymon Europe. By accessing or using our website (strymoneurope.com) and purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Company Information

Strymon Europe is a UK-based retailer supplying products across the United Kingdom and Europe.

Company Name: Strymon Europe
Registered Address: 19b Hillside Business Park, Bury St Edmunds, Suffolk, IP32 7EA, United Kingdom
Email: jakej@strymon.net
Phone: +44 (0)7359 650948

2. Eligibility

  • You must be at least 18 years old to purchase products from our website.

  • By placing an order, you confirm that all information you provide is accurate, complete, and up to date.

3. Orders & Payments

  • All orders are subject to availability and acceptance.

  • We display prices in a variety of currencies. The final charged amount may vary slightly depending on your payment provider’s exchange rates and fees.

  • Payments must be made at the time of ordering using the payment methods displayed on our website.

  • We reserve the right to refuse or cancel any order if payment is not authorised, suspected fraud occurs, or if the product is unavailable.

4. Shipping & Delivery

  • We ship across the UK and Europe. Delivery times may vary depending on location and carrier.

  • Shipping costs will be displayed at checkout.

  • Risk of loss and ownership of products passes to you once they are delivered.

5. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms. Please refer to it [link to your policy page] for details.

6. Product Information

  • We make every effort to ensure product descriptions, images, and prices are accurate. However, minor variations may occur.

  • We do not guarantee that colours displayed on your device will exactly match the physical product.

7. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Nothing in these Terms excludes or limits liability for death, personal injury, fraud, or any other liability that cannot be excluded under UK or EU law.

8. Intellectual Property

  • All content on strymoneurope.com, including text, images, logos, and graphics, is the property of Strymon Europe or its licensors.

  • You may not reproduce, distribute, or exploit our content without prior written permission.

9. Privacy

Your use of our website is also governed by our Privacy Policy [link to your policy page].

10. Governing Law

  • These Terms are governed by the laws of England and Wales.

  • If you are a consumer in the EU, you will also benefit from mandatory consumer protections in your country of residence.

  • Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to update or amend these Terms at any time. Changes will be effective immediately upon posting to our website.

12. Contact Us

For any questions about these Terms of Service, please contact us at:

Email: jakej@strymon.net
Phone: +44 (0)7359 650948
Address: 19b Hillside Business Park, Bury St Edmunds, Suffolk, IP32 7EA, United Kingdom