Contact Us

Have a question about an order, a product, or anything else? We're here to help. Get in touch using the form below or contact us directly using the details on this page.

Our Details

Strymon Europe Limited
19B Hillside Business Park
Bury St Edmunds
Suffolk, IP32 7EA
United Kingdom

📧 Email: jakej@strymon.net
📞 Telephone: 07802 469845

Company number 15895943 · VAT number GB476706948

We aim to respond to all enquiries within 1 business day (Monday–Friday, excluding UK public holidays).

Returns, Orders & Repairs

For order queries, returns or warranty issues, please email us with your order number and we'll get back to you promptly. See our Returns Policy, Shipping Policy and Warranty & Repairs page for full details.

Retailer & Wholesale Enquiries

If you're a retailer interested in stocking Strymon or Hotone products, please email us and we'll be happy to discuss.